Jams and marmalades
PreservesContact us
Tel. +39 095 3286108
Email: bronte.store@gmail.com
Facebook Messenger: m.me/bronte.store
whatsapp contact is preferable
Whatsapp https://wa.me/+390953286108
Frequently asked questions
How to shop at Bronte store
To shop at the Bronte Store Online Store you do not need to register on the site. You can log in as a momentary account, using your Facebook log in by clicking on 'Sign in with Facebook' or with Google+.
- Open www.bronte.store;
- click on 'Sign In/Register' in the top right hand corner if you are on a PC or mobile click on the drop down menu on the left hand side and click on sign in;
- then choose how to register whether with facebook or google+ or classically with email;
- enter all required data;
- accept the Terms and Conditions and then click on Submit
No! You can also buy a single product! Free shipping is possible with an amount over 75€.
If you experience difficulties when browsing or making a purchase from the Online Store, we recommend that you update your browser (Google Chome, Mozilla, Internet Explorer, Safari, etc.) to the latest version available.
If you continue to experience problems, remember that the Customer Service is at your disposal.
you will find on the left-hand side the customer chat icon that accompanies you as you browse the entire site!
Shipping and Delivery
Shipping with immediate payment
The process of shipping and receiving the order placed takes about three to four days at a cost of €7.5. Shipping is free for orders over €75.
Shipping with payment on delivery
The process of shipping and receiving the order placed takes about three to four days with the following costs:
- for orders of 0-10kg 7.5€ + cash on delivery surcharge of 6.9€
No withdrawal for food products
In order to protect our customers and for hygienic reasons, you may only exercise the right of withdrawal for products that can be returned without endangering the health of consumers. Precisely for this reason, it is not possible to return food and cosmetic products for which proper storage cannot be guaranteed.
Should there be a problem with a product, we will carry out an audit and then a refund.
The right of withdrawal applies to all non-perishable products in the store.
It is not possible to return:
Products that are liable to deteriorate or expire rapidly. Sealed products that are not suitable for return for hygienic or health protection reasons. Products that have been opened after delivery. Custom-made or clearly customised products. Orders for which an invoice has been issued.
Of course you can! When filling in your order you will be asked if the delivery address is the same as the billing address.
Methods of Payment
Payments are accepted via credit card, bank transfer, paypal and paypal in 3 instalments, amazon pay, google pay, apple pay, klarna in 3 instalments and satispay.
Payment on delivery is also possible at an extra charge of 6.9€.
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