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How to shop at Bronte store

To shop at the Bronte Store Online Store you do not need to register on the site. You can log in as a momentary account, using your Facebook log in by clicking on 'Sign in with Facebook' or with Google+.

- Open www.bronte.store;
- click on 'Sign In/Register' in the top right hand corner if you are on a PC or mobile click on the drop down menu on the left hand side and click on sign in;
- then choose how to register whether with facebook or google+ or classically with email;
- enter all required data;
- accept the Terms and Conditions and then click on Submit

No! You can also buy a single product! Free shipping is possible with an amount over 75€.

If you experience difficulties when browsing or making a purchase from the Online Store, we recommend that you update your browser (Google Chome, Mozilla, Internet Explorer, Safari, etc.) to the latest version available.

If you continue to experience problems, remember that the Customer Service is at your disposal.
you will find on the left-hand side the customer chat icon that accompanies you as you browse the entire site!

Shipping and Delivery

Shipping with immediate payment

The process of shipping and receiving the order placed takes about three to four days at a cost of €7.5. Shipping is free for orders over €75.

Shipping with payment on delivery

The process of shipping and receiving the order placed takes about three to four days with the following costs:

  • for orders of 0-10kg 7.5€ + cash on delivery surcharge of 6.9€
No withdrawal for food products

In order to protect our customers and for hygienic reasons, you may only exercise the right of withdrawal for products that can be returned without endangering the health of consumers. Precisely for this reason, it is not possible to return food and cosmetic products for which proper storage cannot be guaranteed.
Should there be a problem with a product, we will carry out an audit and then a refund.

The right of withdrawal applies to all non-perishable products in the store.
It is not possible to return:
Products that are liable to deteriorate or expire rapidly. Sealed products that are not suitable for return for hygienic or health protection reasons. Products that have been opened after delivery. Custom-made or clearly customised products. Orders for which an invoice has been issued.

Of course you can! When filling in your order you will be asked if the delivery address is the same as the billing address.

Methods of Payment

Payments are accepted via credit card, bank transfer, paypal and paypal in 3 instalments, amazon pay, google pay, apple pay, klarna in 3 instalments and satispay.

Payment on delivery is also possible at an extra charge of 6.9€.

Q & A

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Hello. Do the tours only start at a specific time, e.g. 12.00 pm, or can I book a tour for three people in English at, say, 1.00 pm? Many thanks. judy Macgraw asked on August 23, 2026

Hi Judy, summer tasting tours usually take place at 10.00 am and 5.00 pm. However, on request, we can occasionally adjust the time slightly, where possible. At lunchtime, we offer a lunch tasting at a different price. Please contact us privately to enquire about the English-language lunch tour and to arrange a date.

Bronte.store answered on August 23, 2026 store manager
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Hi, Is this tour suitable for someone with mobility issues? I mean, does it involve a lot of uphill walking or walking on uneven terrain throughout the tour? Are there places where someone can rest or take a break during the walking tour? Ragini asked on July 2, 2026

Hi, yes, we’ll tailor the tour to your needs. We always cater to our guests' needs. There’s very little walking, and we can make as many stops as guests require. For guests with disabilities, we can concentrate the explanatory part in one spot and then finish with a tasting. The whole experience lasts approximately 2 hours. It’s very relaxing. The only advice we’d give is that if you find the heat too much, it’s best to choose the afternoon tour.

Bronte.store answered on July 2, 2026 store manager
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Recommendations for getting there if you’re not driving. . Mary Wright asked on June 14, 2026

There is no way to get there by public transport because Bronte’s pistachio groves are mostly located outside the historic centre.
You'll need a private transfer, either using your own hire car or a chauffeur-driven car.

Bronte.store answered on June 14, 2026 store manager
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Gibt es feste Termine für die Tour oder kommen wir einfach vorbei? Wie sind die Öffnungszeiten? Gudrun asked on March 22, 2026

- DE Liebe Reisende, die meisten unserer Touren sind exklusiv und nur nach vorheriger Anmeldung buchbar, um Ihnen ein persönliches und individuelles Erlebnis zu bieten. Gelegentlich führen wir Touren auch für andere Gruppen durch, jedoch stets nach vorheriger Absprache.
- EN Dear traveller, most tours are exclusive, by appointment to offer an intimate and personalised experience. We occasionally do them for different groups, but always by prior arrangement.
- EN Dear Traveller, Most of the time the tour is exclusive, by appointment to offer an intimate and dedicated experience. Sometimes we do them for different groups, but always by agreed appointment.

Bronte.store answered on March 22, 2026 store manager
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Does lactose-free cream taste different from traditional cream? Nicola asked on March 10, 2026

Clearly it cannot be the same because it is made with different ingredients, but we have over the years perfected the recipe to a structure and alveolation that gives softness and taste.

Bronte.store answered on March 10, 2026 store manager
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